ERP for Service-Oriented Industries:

The power of IDBS ERP after Sales lies within its flexibility because we understand your company is unique and that business priorities and economic conditions change. With IDBS ERP after Sales, your teams will be empowered to extend great support and deliver a unique customer experience, and you'll benefit from unparalleled flexibility and actionable business insights.

Why choose IDBS ERP after Sales?

IDBS ERP after sales is a powerful and secure servicing solution that provides a complete view of customer interactions across your departments and teams providing the information and insights you need for better planning, managing, and supports.

Process covered in Service Module

  • Equipments
  • Installation / Execution
  • Quotations
  • Goods Inward
  • Goods Delivery
  • Stores / Workshop
  • Employee Scheduler
  • Job Management
  • Complaints Management
  • Service Centre Management
  • Claims and Warranty

Who can Use

  • Computer Hardware
  • Inverter
  • Generators
  • UPS
  • Plant Builders
  • AC
  • Workshop
  • Garages
  • Water Purifier
  • Service centre
  • All the service provider Industries

Benefits of our ERP for Service Industry:

  • Helps meet ever-increasing customer expectations
  • Assists with on-time delivery
  • Service sector specific functionalities to boost productivity and efficiency
  • Supports seamless integration with CRM
  • Provides real-time data of critical business operations
  • Business intelligence and advanced reporting
  • Reduces total cost of ownership
  • Unified platform to access all business data
  • Simplifies invoicing, billing and order process, inventory tracking, supply chain management, warehousing and much more
  • Integration with financial reporting, ledger and accounts receivable
  • Fast, efficient call handling
  • Work order command center concept
  • Adaptability to a wide range of businesses
  • Intuitive, streamlined screens
  • Flexible customer invoicing
  • Functions suited for on-site, depot, or internal company needs